Privacy Policy

Personal information is used only for reasonable purposes connected with operating the website and providing casino services. The purposes may include the following:

• Creating, maintaining and administering your player account.
• Providing access to games, account functions and other available services.
• Processing deposits, withdrawals and other account transactions.
• Completing identity, age, location and account verification checks.
• Detecting, preventing and investigating fraud, money laundering, security incidents, unauthorised access and other prohibited activity.
• Managing safer gambling processes, account restrictions and player protection measures where relevant.
• Communicating with you about your account, transactions, support requests, service changes and important notices.
• Providing customer support and responding to complaints or questions.
• Monitoring website performance, fixing faults and improving the user experience.
• Understanding how the website is used, including through cookies and similar technologies.
• Sending marketing communications where permitted and where you have made the relevant choice or provided consent.
• Keeping business, security, transaction and compliance records as required for legitimate operational or legal purposes.

The site may use information where it is necessary to provide a requested service, protect the security and integrity of the platform, comply with a legal obligation, respond to a valid request or pursue a legitimate operational purpose. Where marketing consent is used, you can withdraw that consent as described below. Withdrawing consent for marketing does not normally affect essential account, transaction or service messages.

Sharing information

Information may be shared with service providers that help operate the website and deliver services. Depending on the circumstances, these providers may assist with payment processing, identity verification, fraud prevention, technology hosting, website security, analytics, customer support, communications or technical maintenance. They should receive information relevant to the service they provide and are expected to handle it appropriately.

Information may also be disclosed where this is reasonably necessary to protect the site, its users or the public, to investigate suspected misuse, to enforce applicable terms, or to comply with a valid legal, governmental or court request. Information may be transferred or processed using service providers in locations outside Australia. Appropriate steps are taken according to the circumstances to support the secure handling of information.

You may have rights in relation to the personal information held about you. These rights can depend on the circumstances, the type of information involved and any legal requirements that apply. You can ask to access your information, request correction of information that is inaccurate or incomplete, request deletion of information that is no longer required, and withdraw consent to marketing communications.

How to make a request

To exercise your data rights, contact support@enjoy96casino.online. Please explain what you are requesting and provide enough information for the relevant account or records to be identified. A request may need to be checked to confirm that it is being made by the account holder or another person properly authorised to act for them. This helps protect personal information from unauthorised disclosure.

• Access: ask for a copy of personal information held about you, subject to applicable limits and appropriate identity checks.
• Correction: tell us which information is incorrect, incomplete or out of date and provide the updated details where possible.
• Deletion: ask for personal information to be removed where it is no longer needed or where deletion is otherwise available. Some information may need to be retained because of legal, security, transaction or dispute-related requirements.
• Withdrawal of marketing consent: use the available unsubscribe option in a marketing message or contact support@enjoy96casino.online to ask for marketing consent to be withdrawn. Essential service messages may still be sent where they relate to your account, security or transactions.

A privacy request may not always be completed in full. For example, access or deletion may be limited where providing or removing the information could affect another person's privacy, compromise security, prevent fraud detection, interfere with a legal obligation or remove records that must be retained. If a request cannot be fulfilled, the reason will be explained where appropriate.

Changes to this policy

This Privacy Policy may be updated when services, technology, privacy practices or legal requirements change. The latest version published on the website will apply from its stated publication or update date. You should review this page from time to time so you understand how information may be handled. Continued use of the website after an update may indicate that you have read the revised policy, subject to any consent requirement that applies.